Posts tagged: catering & hospitality

Snow Shortterm Hotel Cancellations

Krefeld-Uerdingen: If snow prevents the short trip in the hotel the online travel portal Verwohnwochenende.de offers its customers value cheques, to the short holiday to catch up on massive snowfalls, vacationers have unsettled in recent weeks. Too much snow on the roads and little snow on the ski slopes. These are not ideal conditions for a State in the getaway. So don’t even go? Who has reserved his hotel room and does not apply, must still pay according to the law or grace of the hoteliers hope. Booked is busy,”says the legislature. Completely regardless of time or reasons of cancellation of indebtedness of the guest, the hotelier has claims for damages and can demand the price of the short trip minus the saved expenses. And that means: in the Hotelstorno the guest for the monetary loss must arise, indifferent, for whatever reason, he cancels the getaway. Everything is located within the so-called sphere of risk score, without regard to considered fault here whether the guest the Can influence circumstances itself.

These include the most common reasons for cancellation for a wellness or romantic short trip such as the death of a family member, illness, separation of the partners, professional appointments as well as lack of snow or snow abundance. The main content of the accommodation contract is determined by the civil code. Unless otherwise agreed in the contract or in the general terms and conditions (GTC), the accommodation agreement can be solved unilaterally nor by the guest by the hotelier. Again guests unsubscribe not at all or only very short back room, so the operators of Verwoehnwochenende.de, the travel portal for short trips in Germany. The tourists are often not aware that a hotel booking is a legally binding contract. The travel contract coming into existence, whether the guest has booked the short trip by phone, on the Internet or E-Mail. The hotelier is entitled to charge up to 100% of the arrangement services booked by the guest. Each hotel defines its cancellation policy even.

While guests wonder despite all efforts aimed at transparency of cancellation conditions, if they receive a cancellation invoice after actually planned departure. This accounts for the fee only in the event that another guest can be found for the short trip booked. Verwoehnwochenende.de engaged in conversation with the hotels to give guests more generous cancellation possibilities. Case concept was developed for the Stornierungs-a value check through Verwoehnwochenende.de. With the cancellation, the guest receives travel documents, which entitle him to do the trip within a year. This bypasses the guest to unnecessary costs and gets the chance to catch up on the most beautiful days of the year.

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